House Rules

Our Duty Of Care

The rules of the climbing centre set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we as operators, owe to you, our customers, by law. As such they are not negotiable. If you are not prepared to abide by them you may not use our facilities. If it comes to our attention you are not abiding by our rules; our staff will require you to leave.

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Your Duty Of Care
 

You also have a duty of care to act responsibly towards other users of the centre. Statements of ‘Good Practice’ are posted around the centre adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.

Safety

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• Report to reception every time you visit the centre.

• Practice falling safely from a low height using the techniques in the Safety Induction Video.

• Climb down when possible.

• The matting is designed to soften a fall, it does not remove the risk of injury. Please remember this when climbing and ensure you follow the steps outlined in the Safety Induction Video.

• Please report any bad practice or behaviour that could result in injury to reception.

• FBR staff are always on hand if you are unsure about how to climb safely, please ask a member of the team if you have any questions or want to review how to climb safely.

• Parents, guardians and those who are supervising other, please observe the Supervision Rules at all times.

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Bouldering Etiquette

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• Please take climbing shoes off before visiting the toilets.

• Climbing shoes or clean trainers must be worn when using the walls (no bare feet or muddy trainers please!).

• Let climbers near you finish before starting your climb - their path may cross yours.

• Use walkways wherever possible.

• Look out and be aware of others. 

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Kids (Supervisors, please make sure those you are supervising are aware of these points)

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• Look around for people above and around you.

• Do not run around the centre, especially on the safety matting.

• Don’t play on the mats unless you are climbing.

• Please don’t climb if your grown up isn’t there.

• Please take your climbing shoes off before you go to the toilets.

• Climb slowly and carefully - no timed races up the walls.

Safety Induction Video

Please watch and ensure you understand the contents of the Safety Induction Video. It forms part of our terms and conditions, and you may be asked about climbing safety when you attend.

Registration and Supervision

If you have not visited Frome Boulder Rooms Climbing before then you will need to register by completing our Participation Form which also contains an acknowledgement of risk. 

Please ensure you have read our House Rules and watched the Safety Induction Video. Once you have done this, please then click the revenant buttons below and complete the required forms.

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 When the Participation Form is completed and signed, this shows us you have acknowledged the risks involved with climbing, and are aware of and are prepared to follow our Conditions of Use, House Rules, and the contents of our Safety Induction Video.

You will not be allowed to climb until these forms have been correctly filled out, and staff are confident that you can use the space safely.

Registration can also be done at the centre, however to speed up your entrance process and to get you climbing as soon as possible, we recommend filling the form out online first.